Last updated: 2025
Business name: MumsFavouriteBakes
Owner: Hannah
Location: Rickmansworth, UK
Contact: Instagram / Facebook Mesenger
1. What this Privacy Policy Covers
This policy explains:
- What personal information I collect
- Why I collect it
- How it is stored and protected
- How you can contact me about your data
I follow UK GDPR and respect your privacy at all times.
2. What Personal Information I Collect
Because all orders are placed through direct message (Instagram, Facebook, email, WhatsApp), the only information I receive is what you choose to send me, such as:
- Your name
- Your contact details (email, phone number, or social media handle)
- Your order details (cake type, date, size, allergy info)
- Your collection date and time
I do not collect or store payment details because all payments are made by cash on collection.
3. How Your Information Is Used
I only use your information to:
- Respond to your enquiry
- Confirm your order
- Arrange collection times
- Contact you about any changes or issues with your order
I do not use your information for marketing unless you ask me to.
4. How Your Data Is Stored & Protected
Your messages remain within the platform you used (Instagram, Facebook, email etc.).
I do not download, transfer, or sell any personal data.
Any notes I keep for the purpose of preparing your order are kept securely and deleted once the order is completed.
5. Sharing Your Information
I do not share your information with any third parties unless required by law.
6. Your Rights
Under UK GDPR, you have the right to:
- Ask what information I hold about you
- Ask me to correct or delete your information
- Ask me to stop using your information
Just contact me via DM and I will respond within a reasonable timeframe.
7. Cookies & Website Information
My website may use standard cookies to make the site work properly.
I do not use tracking, advertising, or personalised cookies.
You can disable cookies through your browser at any time.
8. Updates to This Policy
This Privacy Policy may be updated from time to time.
The latest version will always be available on my website.